ZENOVEXIA Money Back Guarantee Policy
At ZENOVEXIA, we strive to ensure that our customers are completely satisfied with their purchases. In the event that you are not entirely satisfied with your purchase, we offer a Money Back Guarantee under the following conditions:
1. Eligibility
- The product must have been purchased directly from ZENOVEXIA through our official website: zenovexia.com.
- The request for a refund must be initiated within 30 days from the date of delivery.
- The product must be returned in its original packaging, unused, and in the same condition you received it.
2. Process
- Contact our ZENOVEXIA Customer Support team by emailing [email protected] or calling us at +1 (555) 019-2345.
- Provide your order number and details of the product you wish to return.
- Once your return request is approved, you will receive instructions on how to return the product.
3. Refunds
- Upon receipt and inspection of the returned product, ZENOVEXIA will notify you about the approval or rejection of your refund.
- If approved, your refund will be processed within 10 business days, and a credit will automatically be applied to your original payment method.
- Please note that shipping costs are non-refundable.
4. Exceptions
Certain types of goods are exempt from being returned, including perishable items, gift cards, and downloadable software products. Customized or personalized orders are also not eligible for refunds.
5. Contact Us
If you have any questions regarding our Money Back Guarantee policy, please contact ZENOVEXIA at [email protected] or reach out to our Customer Support team at +1 (555) 019-2345.
We are committed to ensuring a seamless experience with every purchase at ZENOVEXIA and appreciate your understanding and cooperation.